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Privacy Policy

Last updated: April 2026

Ayame Fitness Limited ("us", "we", or "our") operates the Ayame Fitness website and mobile application ("Service"). Our Service is delivered through the Nourish App platform.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service. We are committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand), the Privacy Principles, and any other applicable privacy laws.

By registering for our Service, you are deemed to have read and accepted the terms of this Privacy Policy.

Information We Collect

Account Information

When you register for our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Payment and billing information
  • Age and date of birth

Health & Nutritional Information

During your use of our Service, we may collect health and nutritional data to customise your training programs and nutrition plans. This personal information will only be accessible by your elected coach or health professional within the platform.

Third-Party Services

If you connect your account to external platforms (such as Facebook or Google), we may receive relevant account information from those services. You can revoke this access at any time through those platforms' settings.

Cookies & Analytics

We use cookies and similar technologies to monitor activity on our Service and hold certain information. Cookies help us improve and analyse our Service. If you do not accept cookies, you may not be able to use some portions of our Service.

We use Google Analytics to understand how visitors use the site. Analytics cookies are enabled by default, as permitted under the New Zealand Privacy Act 2020. You can opt out at any time through the cookie banner or by selecting Cookie Preferences in the site footer — we honour that choice, and any analytics cookies already set are removed.

Advertising and marketing cookies are switched off unless you explicitly turn them on.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our Service
  • To personalise your training and nutrition experience
  • To improve and analyse Service performance
  • To communicate with you about your account, programs, and updates
  • To send promotional communications (with opt-out capability)
  • To comply with legal obligations
  • To create anonymous, aggregated data for analytics

Information Disclosure

We may share your personal data in the following circumstances:

  • When legally required or for legal compliance
  • With our platform provider (Nourish App Limited) and trusted contractors who enable service delivery
  • In anonymous, aggregated form with third parties for analytics

We will never sell your personal information to third parties for marketing purposes.

Data Security

We take all reasonable precautions, from both a technical and systems perspective, to prevent the loss, misuse, or unauthorised alteration of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Your Rights

Access

You have the right to request access to the personal information we hold about you. To make a request, contact us at the email address below.

Correction

If any of the information we hold about you is inaccurate, incomplete, or outdated, you may request that we correct it.

Deletion

You may request the deletion of your personal data. We will comply with such requests unless we are required to retain the information by law.

Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@ayamefitness.com

© 2026 Ayame Fitness. All rights reserved.